Effective date: July 21, 2026
This Privacy Policy explains how Clean Start Weight Loss® (“Clean Start,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit cleanstartweightloss.com (the “Site”), submit a form, request information, or otherwise interact with us. By using the Site, you agree to the practices described in this Policy.
Information We Collect
Information you provide to us
We collect information you voluntarily provide, such as your name, email address, phone number, and any details you include when you submit a contact or inquiry form, request a consultation or information, create an account, or communicate with us. If you choose to share health-related information (for example, your weight-management goals, medications, or health history), we will treat it as described in this Policy. Please do not submit sensitive medical details through general web forms.
Information collected automatically
When you use the Site, we and our analytics providers automatically collect certain technical information, including your IP address, browser and device type, operating system, pages viewed, links clicked, referring website, and dates and times of access. We collect this information using cookies and similar technologies (see “Cookies and Tracking Technologies” below).
Information from third parties
We may receive information about you from healthcare providers or clinics in our network, from advertising, marketing, and analytics partners, and from social media platforms when you interact with our content.
How We Use Your Information
- Respond to your inquiries, provide the information or services you request, and connect you with a participating provider or clinic.
- Operate, maintain, secure, and improve the Site and our services.
- Personalize your experience and the content you see.
- Send you administrative messages and, where permitted, marketing communications you can opt out of at any time.
- Analyze usage and measure the performance of our content and advertising.
- Detect, prevent, and address fraud, security issues, and misuse.
- Comply with legal obligations and enforce our terms.
Cookies and Tracking Technologies
We use cookies, pixels, tags, and similar technologies to operate the Site, remember your preferences, understand how the Site is used, and support our marketing. This includes analytics services such as Google Analytics, which help us understand visitor activity. You can control or disable cookies through your browser settings, though some features of the Site may not function properly without them. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. We may use advertising cookies to show you relevant ads on other websites.
How We Share Information
We do not sell your personal information for money. We may share information in the following circumstances:
- Service providers: with vendors who perform services on our behalf, such as website hosting, analytics, email and customer-relationship management, and form processing, and who are permitted to use the information only to provide those services.
- Healthcare providers and clinics: with independent, licensed providers or clinics in our network in order to respond to your request or connect you with care.
- Legal and safety reasons: when required by law or legal process, or to protect the rights, property, or safety of Clean Start, our users, or others.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets.
- With your consent: when you direct us to share your information.
A Note About Health Information
The Site is an informational and marketing website. Clean Start Weight Loss® programs are delivered by independent, licensed healthcare providers and clinics. Any medical care you receive from a provider is subject to that provider’s own privacy practices and to applicable laws, which may include the Health Insurance Portability and Accountability Act (HIPAA) where it applies. Information you submit through this Site is not a confidential medical record, and this Site should not be used to transmit sensitive health information.
Third-Party Links
The Site may contain links to third-party websites and services that we do not control. This Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law, after which we will delete or de-identify it.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your information, and to opt out of marketing communications. To exercise any of these rights, please contact us using the details below.
California residents
If you are a California resident, you may have rights under the California Consumer Privacy Act (as amended), including the right to know what personal information we collect, use, and disclose; to request deletion or correction; to opt out of the “sale” or “sharing” of personal information; and not to be discriminated against for exercising your rights. We do not sell your personal information. To make a request, contact us as described below.
Residents of the EU, EEA, and UK
If you are located in the European Union, European Economic Area, or United Kingdom, you may have rights under the General Data Protection Regulation and related laws, including the rights of access, rectification, erasure, restriction, data portability, and objection, and the right to lodge a complaint with a supervisory authority. Where we process your information, we rely on legal bases such as your consent, our legitimate interests, and the performance of a contract.
Marketing Communications
You can opt out of promotional emails at any time by following the unsubscribe instructions in those messages or by contacting us. We may still send you non-promotional messages related to your requests or account.
Children’s Privacy
The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Do Not Track
Some browsers offer a “Do Not Track” signal. Because there is not yet a common industry standard for responding to these signals, the Site does not currently respond to them.
International Users
We are based in the United States, and the information we collect is processed and stored in the United States. By using the Site, you understand that your information may be transferred to and processed in the United States.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above. Your continued use of the Site after any changes indicates your acceptance of the updated Policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us through the contact form on our website.